At TAPONCE CARDS TRADING LLC we want you to have a positive experience whenever you shop with us.

TAPONCE CARDS TRADING LLC will only be able to process refunds after a valid cancellation confirmation.

Cancellations are only deemed valid after confirmation from TAPONCE CARDS TRADING LLC . An email should be sent to you confirming that your order has been cancelled, after which, a full refund will be provided.
Please allow for up to 45 days for the refund transfer to be completed.
Refunds will be done only through the Original Mode of Payment

In the unfortunate event your product is faulty due to software or application malfunction that is beyond repair by TAPONCE CARDS TRADING LLC .

TAPONCE CARDS TRADING LLC will endeavour to provide full refund.

Any error in production or you received anything different from the approved proof; TAPONCE CARDS TRADING LLC will provide a reprint with no additional cost to you.

We cannot, however, be held responsible for customer errors, inability to visualise the final product(s) or inexperience with respect to warnings* sent out with all artwork proofs.

*Please refer to your Artwork Proof to see warnings.

TAPONCE CARDS TRADING LLC is responsible for your order from placement, to production and packaging. Once your order has been handed over to the shipping carrier, our responsibility ceases.

Thus, any items damaged in shipping must be addressed with the shipping carrier themselves.

If your order is returned to us due to being undeliverable, a reshipment fee, 110% of the initial shipping charge, will be required.

Please include a phone number with your order so that you may be easily contacted in the event that there is a problem with delivery.

ubai AED 17
Outside Dubai AED 20

Standard TAP1CE CARD are delivered within 5-7 days of confirmed purchase.

Custom TAP1CE CARDS shipping times are post design process.

In the event that we are unable to complete production within the specified time frame, we will accommodate for the additional time spent on production with a faster shipping method so that you can still receive your order on/around the estimated delivery date.

Please keep in mind that we do not guarantee delivery dates, the date you are provided with is simply an estimate.

On rare occasions, where the print output may not meet our quality control standards, we’ll have no choice but to reprint your order, causing delays.

Customs policies vary widely from country to country. TAPONCE CARDS TRADING LLC does not have control over these fees, nor can we predict the exact cost of these fees.

Thus, we are not responsible for informing you of the specific fees that may apply; it is your responsibility, as the customer and the importer, to check what your country’s requirements are for all customs fees, before placing your order.

Please also be advised that when customs clearance procedures are required, it can cause delays beyond our original delivery estimates.